GOG says that it may deny refunds that it believes are being requested "to hurt the developers that put their time and heart into making great games." Steam and Epic say they may stop accepting refund requests from those found to be "abusing" them. None of the stores mention the length of the games being refunded, but they do put vague caveats on their policies. Any stipulations about playtime would be based on the honor system. However, GOG can't truly 'take back' a game anyway, as it only sells DRM-free software which is yours so long as you keep a copy of the data. GOG's refund policy is more generous than Steam and Epic's, giving players 30 days to request a refund and specifying no maximum playtime. The Epic Games Store's refund policy is almost identical to Steam's: Request a refund within 14 days of purchase and with under two hours played, and it's yours. Speaking of The Stanley Parable, it's getting a new "Ultra Deluxe" edition sometime in the near future.
Or something like Journey, where you literally have to beat it in one sitting, since there's no saving." It's a game you can easily 'beat' in under two hours, the first time you sit down with it, and likely walk away feeling satisfied. "Two weeks and two hours makes perfect sense if you're talking about Far Cry 4, but then look at something like The Stanley Parable. "What bugs me is a one-size-fits-all return policy that's pretty clearly designed for 'big' games, the sort that are $60 on launch day," Glass Bottom Games founder Megan Fox told PC Gamer at the time. Valve doesn't publish detailed data about refunds, so I can't say for sure whether or not short games are actually refunded more often than long ones, but it's been a concern since Steam introduced the policy in 2015. That was a nice ending (and we must cherish them when we see them), but the conflict between refund policies and short games is ongoing. Steam and Epic say they may stop accepting refund requests from those found to be 'abusing' them. Separately, Travis apologized to Messex on Twitter, saying that it had been "scummy" to refund the game after finishing and enjoying it, despite being on "a bit of a budget." The debate about refund policies
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